This Privacy Policy describes how arblogography.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Customer Support Information

• Examples of Personal Information collected: email address, telephone/mobile number, user-submitted inquiries, and any subsequent correspondence.

• Purpose of collection: to provide relevant customer support, and/or provide correspondence to

• Source of collection: collected from you upon contact with our sales and/or customer support team.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use WordPress to power our website. You can read more about how WordPress collects and uses your Personal Information here: https://automattic.com/privacy/

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfillment of your availed services and keeping you up to date on new products, services, and offers.

Lawful basis

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfillment of your availed services and keeping you up to date on new products, services, and offers.

Pursuant to the Republic of the Philippines Data Privacy Act of 2012, and the European Union’s General Data Protection Regulation (“GDPR”), we process your personal information under the following lawful bases:

Your consent:

• The performance of the contract between you and the Site.

• Compliance with our legal obligations.

• To protect your vital interests.

• To perform a task conducted in the public interest.

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your rights” section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor WordPress uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.



Services that include elements of automated decision-making include temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

Your Rights

Data Privacy Act of 2012

ARB Logography Business Solutions Inc. is fully compliant to the Implementing Rules and Regulations of the Republic Act No. 10173 (otherwise known as the “Data Privacy Act of 2012”) and is registered and accredited by the National Privacy Commission.

If you are a resident of the Republic of the Philippines, you have the right to access the Personal Information we hold about you, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us directly or through an authorized agent to submit your requests on your behalf to the contact information within the “Contact” section of this document.

General Data Protection Regulation

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information within the “Contact” section of this document.

Your Personal Information will be internally processed at our headquarter office at City of Mandaluyong, Metro Manila, Philippines.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is your first time visiting or if you are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Site

Analytics and Performance

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions provided in the subsequent sections.

Do Not Track

Users reserve the right to ask not to be tracked while visiting the Site through the browser’s “Do Not Track” feature. However, the Site does not use any first or third-party trackers to identify or digitally fingerprint all visitors of our site for advertising nor to sell Personal Information to brokers, survey and data institutions, or any similar organizations of the same industry. Thus, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@arblogography.com or by mail using the details provided below:

ARB LOGOGRAPHY BUSINESS SOLUTIONS, INC., 711 Shaw Blvd., Barangay Wack-Wack, Mandaluyong City, Metro Manila, Philippines, 1550



Last updated: January 6, 2025

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or the National Privacy Commission: https://privacy.gov.ph/filing-a-complaint/